Send Your Balance Back to Your Wallet
Withdrawals at top1to go back to the same DANA, OVO or GoPay wallet you deposit from. That matching requirement is how we keep your account secure — payouts do not go to a wallet we have not seen on your account before. Head to the cashier, choose withdraw, pick your wallet and enter the amount. If your account verification is complete the
request moves to our processing queue. We aim to keep the queue moving; we do not publish a fixed payout window because processing depends on wallet availability and any additional checks our security layer flags.
- Open the withdrawal screen — From the cashier, switch to the withdrawal tab and select the wallet you want to receive funds.
- Enter the amount — Type the amount you want to withdraw. The screen will show the minimum and any pending balance restrictions.
- Confirm your identity — If prompted, complete the one-time verification step — this is a security check tied to your registered account details.
- Track the request — Your withdrawal history in the account menu shows the current status. Contact support if a request stays pending longer than expected.